Your satisfaction is important at Hunt Valley Distributors. Our goal is to ensure you are pleased with all products and services received.
Should you be dissatisfied with a product, require a refund or just have questions, please contact us immediately at:
Jason@huntvalleycontractors.com or 1-443-334-4948. Requests are reviewed within 48 hours.
Qualified refunds will be issued within 7 days of verified return. Returns for refund should meet these conditions:
All returns must be processed within 30 days of receipt.
Some items are not able to be returned including:
Due to the nature of the products we sell, a 20% restocking fee is applied to all returns. Exceptions may be made at the sole discretion of Hunt Valley Distributors on a case by case basis.
Contact us at: Jason@huntvalleycontractors.com or 1-443-334-4948. We will work with the manufacturer to replace defective items using the standard manufacturer warranty procedures.
Refunds will be issued to the same credit card used for the original purchase. Shipping and handling costs are not refundable. If you mail in your return, you will receive an email confirmation. Please allow up to 10 days for the credit to be reflected in your account. Allow up to 2 billing cycles for the credit to appear on your credit card statement.
Orders may be cancelled anytime until shipped. Once shipped, the Return and Exchange Policy will apply.
Hunt Valley Distributors may cancel orders for any reason. Some common situations are:
Any and all exceptions to the returns and refunds policy are made at the sole discretion of Hunt Valley Distributors.