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Returns-Refund Policy

Return and Refund Policy

Your satisfaction is important at Hunt Valley Distributors. Our goal is to ensure you are pleased with all products and services received.
Should you be dissatisfied with a product, require a refund or just have questions, please contact us immediately at: 

Jason@huntvalleycontractors.com or 1-443-334-4948. Requests are reviewed within 48 hours.

Returns:

Qualified refunds will be issued within 7 days of verified return. Returns for refund should meet these conditions:

  • All products in original packaging
  • No marks or writing on the product or packaging
  • Products must be in a new and unused condition
  • Returned within 30 days of purchase

Return Period:
All returns must be processed within 30 days of receipt.

Non-Returnable Items:

Some items are not able to be returned including:

  • Shipping and handling charges
  • Items damaged through customer use or abuse

Restocking Fee:

Due to the nature of the products we sell, a 20% restocking fee is applied to all returns. Exceptions may be made at the sole discretion of Hunt Valley Distributors on a case by case basis.

Defective Items:
Contact us at: Jason@huntvalleycontractors.com or 1-443-334-4948. We will work with the manufacturer to replace defective items using the standard manufacturer warranty procedures.

Refunds:
Refunds will be issued to the same credit card used for the original purchase. Shipping and handling costs are not refundable. If you mail in your return, you will receive an email confirmation. Please allow up to 10 days for the credit to be reflected in your account. Allow up to 2 billing cycles for the credit to appear on your credit card statement.

Order Cancellation:

Orders may be cancelled anytime until shipped. Once shipped, the Return and Exchange Policy will apply.
Hunt Valley Distributors may cancel orders for any reason. Some common situations are: 

  • The product is out of stock with no plans for restocking
  • Pricing errors
  • Declined credit card payment by the issuing financial institution.

Any and all exceptions to the returns and refunds policy are made at the sole discretion of Hunt Valley Distributors.

 

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